DandyNet - Internet Service Provider offering High Speed Internet Service - DSL, Always Connected with Static IP Address.

DandyNet, the Internet division of Dandy Connections, Inc., is dedicated to providing individuals and organizations with effective and affordable Internet access. In order to maintain a high standard of service that meets the needs of all Dandy's customers and to avoid problems that often result from disseminating information that is either harmful, false, malicious, or violates the rights of others, we find it necessary to establish the following terms and conditions. Please note that Use of any of DandyNet services constitutes acceptance of these terms and conditions by Customer.

Network Access and Usage. DandyNet offers unlimited internet access, but it is not a full time 24 hour connection. Connections are subject to termination after 20 minutes of inactivity and as a DandyNet customer, you agree not to use any automatic method (software, techniques, devices, or any other method) to avoid a disconnection. This policy is in place so that DandyNet may continue to offer a 5:1 port to user ratio, which is much more generous than any other main ISP. Customers improperly maintaining 24 hour connections occupy ports unnecessarily and make them unavailable to other users trying to get online.
Dial-up Accounts. Accounts are to be used only by the Customer, the Customer's immediate family, or employees of the Customer (for Business accounts) and are non-transferable. Customer certifies to DandyNet that he or she is at least 18 years of age. If Customer is a parent or legal guardian of a minor, he or she may permit that minor to use his or her account under supervision. Customer agrees that he or she shall be fully responsible for the conduct of such minor in using DandyNet services, and Customer shall be liable for any misuse by such minor for violations of this agreement.
Email Practices and Limits. Email boxes are limited to 20MB of disk space and thirty (30) days storage time. Messages older than thirty (30) days will (either automatically or at Dandy's discretion) be deleted on day thirty one (31) and any or all messages are subject to deletion when the 20MB limit is exceeded. Email accounts which have not been accessed in six (6) months are subject to inactivation or deletion at Dandy's discretion. Customers are not to leave Email on Dandy's Mail Server as a permanent storage solution.

Please review Dandy's Company Policies regularly since Dandy may from time to time revise its practices and limits concerning your email account or other policies. You agree that Dandy is not responsible for any email or attachments that are blocked or deleted for any reason and that you have no right, and Dandy has no obligation, to retrieve or access any such deleted or blocked email or attachments. You agree that Dandy is not responsible for any email or attachments that it fails to block or delete, even if such email or attachments contain viruses or are otherwise harmful to your computer.
Service Usage. Multilinking Prohibited. The use of more than one login session at any time by the Customer on any system account constitutes multilinking, which is prohibited. A Customer's monthly fee shall be doubled when multilinking has occurred on the customer's account and DandyNet reserves the right to terminate without refund or further notice any such account. If the Customer has multiple accounts, the Customer is limited to one login account per system account at any time; user programs may be run only during login sessions.
DandyNet Roaming Fee. Internet access numbers appear in the "Coverage Areas" pages of DandyNet's website; a group letter is assigned to various US Cities. For example, Atlantic City, NJ, is in "Group A". Subject to all other Company Policies provisions, to use any access number other than those assigned to the group designated for the city and state listed as your address in your DandyNet account, you will be required to first obtain written permission from DandyNet and you will be charged an additional monthly $8.00 DandyNet Roaming Fee.
Compliance. It is strictly prohibited for the Customer to use such conduct in Dandy's sole discretion that will restrict or inhibit any other DandyNet or other system user from using and enjoying any of DandyNet's services. This includes, but is not limited to, the posting or transmitting on or through any of DandyNet services, any information that is, in DandyNet's sole discretion, unlawful, obscene, threatening, abusive, libelous, harmful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national, or international law.
Data Transmission. Customer expressly agrees to use all of DandyNet services only for lawful purposes. Transmission or storage of any information, data, or material in violation of the United States, or state regulation or law is prohibited, including but not limited to, material protected by copyright, trademark, trade secret, or any other statute.
Limitation of Liability. DandyNet will not be liable under any circumstances for any lost profits or other consequential damages, even if the company has been advised as to the possibility of such damages. DandyNet's liability for damages to Customer for any cause whatsoever, regardless of the form of action, and whether in contract or in tort, including negligence, shall be limited to one (1) month's fees and the remaining portion of any prepaid fees. This clause includes any and all charges, telephone and other, that may result from using an incorrect local access number, whether obtained through any DandyNet employee, printed material, or website reference. DandyNet will not be responsible for any telephone charges incurred through the use of its service. The customer has the right and obligation to verify the existence or absence of toll charges on any access number prior to use of that access number.
Suspension of Accounts. DandyNet reserves the right to suspend or restrict access at any time to any account which in DandyNet's sole discretion violates any of the terms of this agreement or fails to make full payment in a timely manner. Accounts which are past due 20 days may be subject to immediate suspension.
Scheduled services such as Website Updates and Networking service calls may be denied for accounts which have been suspended for any reason. Data, including e-mail messages and website or other files, may be refused by DandyNet's servers or removed at DandyNet's sole discretion while an account is under suspension. Services may or may not be restored at DandyNet's discretion upon payment in full or removal or cessation of the violating behavior which caused the suspension.

Notwithstanding any other provision in this document, when an account is suspended or terminated by DandyNet, NO refund will be issued for any service, goods or unused time.
Indemnification. Customer agrees to indemnify and hold DandyNet harmless against any lawsuits, claims, damages or liabilities (or actions or proceedings in respect thereof) to which DandyNet may become subject to, or that arise out of Customer's use of DandyNet's services, and will reimburse DandyNet for all and other expenses, including attorney's fees and any other fees incurred in connection with investigating, defending, or settling any such loss, claim, damage, liability, action, or proceeding whether or not in connection with pending or threatening litigation in which DandyNet is a party. Customer shall reimburse DandyNet for all collection expenses including but not limited to the following: $20.00 for a returned check, $35.00 for a returned e-check and $2.00 for a declined credit card. The provisions of this agreement relating to indemnification shall survive the termination of the customer's account.
Termination by Customer. During the first three (3) days of service, a Customer may terminate service by written notice sent by electronic mail to cancel@dandy.net, by fax to 609-345-5200, or by U.S. Mail to Dandy Connections, Inc. 1332 Atlantic Ave., Atlantic City, NJ 08401

Beyond the first three days of service, thirty (30) days written notice will be required for account termination, sent by electronic mail to cancel@dandy.net, by fax to 609-345-5200, or by U.S. Mail to Dandy Connections, Inc. 1332 Atlantic Ave., Atlantic City, NJ 08401.

DandyNet may in certain circumstances and at its sole discretion waive part or all of the 30 day notice period for an active customer whose account is currently paid and who has had service for more than one month (1 month), and whose written cancellation request is received by DandyNet by the 10th of the month which the customer had requested to be the final month of service. Only the DandyNet Billing Department will grant a waiver and otherwise process terminations. Cancellation requests submitted by any party other than the actual account holder cannot be accepted.

A customer account may have more than one service, such as dialup, e-mail, website hosting, etc. A cancellation request shall be considered to be a downgrade request so long as the customer account will have at least one billable service active upon completion of the request. Requests to downgrade an account will be processed and completed as of the end of the current billing cycle.